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Customer Services
    Our Policies On Shipping And Delivery We are happy to deliver orders worldwide. All the orders are shipped between Mondays to Friday from 9am to 5pm and require a signature upon delivery. If a signature can not be obtained the item will be held by the delivery company and require customer to arrange a re-delivery or pick up. Fariba Soltani does not take any responsibility for goods after the first delivery attempt. We can not change the delivery address once the order is dispatched. We ship to business and residential addresses however can not deliver to PO BOX numbers. Your parcel will be given a tracking number which will be emailed to you once your parcel has been shipped; it is then the customer’s responsibility to track their items. To learn about the shipping cost select your destination country in the drop down menu on the shopping bag page and shipping charges will automatically appear. Destinations We ship worldwide to Europe, USA, Canada, Mexico, Australia, major Asian and Middle East countries. If you require shipping to a country that is not listed in the shipping list in the check-out process, please email us at We ship to both business and residential addresses. Business addresses are preferred to ensure a timely delivery. We are unable to redirect orders once items have been dispatched.
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